Privacy Policy

Nikki’s Place is a home-based business located in Las Vegas, Nevada. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or use our stuffed animal cleaning and repair services.

1. Information We Collect

Depending on how you use our website, we may collect:

Contact Information

• Name
• Email address
• Phone number
• Mailing or shipping address

Order Information

• Details about your stuffed animal
• Cleaning or repair requests
• Photos or descriptions you submit
• Order history
• Customer service communications

Payment Information

When you pay online, payment information is processed through a third-party payment processor.

Depending on the payment method used, the payment processor may collect information such as payment card details, billing information, or other information necessary to process the transaction.

Nikki’s Place does not need to store customers’ full payment card numbers.

Website Information

We may collect information about how you use our website, including:

• IP address
• Browser and device information
• Pages visited
• Website activity
• Cookies or similar technologies, if used

2. How We Use Information

We may use customer information to:

• Process and fulfill orders
• Provide cleaning and repair services
• Communicate about orders
• Arrange shipping and returns
• Process payments through our payment processor
• Respond to questions and customer service requests
• Improve our website and services
• Prevent fraud or misuse
• Comply with applicable legal obligations

3. Guest Checkout

Nikki’s Place does not require customers to create an account.

Customers may place orders through guest checkout.

We may retain order information necessary to provide services, process refunds, communicate with customers, and maintain appropriate business records.

4. Sharing Information

We may share information with service providers when reasonably necessary to operate our business.

These may include:

• Payment processors
• Website hosting providers
• Shipping carriers
• Email or communication providers
• Professional service providers
• Government authorities or other parties when required by law

We do not sell customer information as part of our ordinary business operations.

5. Third-Party Payment Processing

Online payments are processed by third-party payment providers.

When you make a payment, information necessary to complete the transaction may be transmitted to the applicable payment processor.

The payment processor’s own privacy policy and terms may also apply to your transaction.

Nikki’s Place does not control the privacy practices of third-party payment processors.

6. Cookies

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website activity, or improve the user experience.

The cookies used may depend on the website platform and third-party services connected to the website.

7. Data Security

Nikki’s Place takes reasonable measures to protect customer information from unauthorized access, use, disclosure, or destruction.

Because Nikki’s Place is a home-based business, customer information may be accessed and processed as reasonably necessary to operate the business and provide services.

No method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain customer information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, process refunds, and comply with legal obligations.

When information is no longer needed, we may securely delete or destroy it.

9. Your Privacy Choices

You may contact Nikki’s Place to request information about the personal information we maintain about you or to ask us to correct inaccurate information.

Depending on applicable law, you may also have rights concerning access, deletion, or other uses of your personal information.

We may need to verify your identity before completing certain requests.

To submit a privacy-related request, contact:

nikkis.place.support@gmail.com

10. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact Nikki’s Place.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.